Last updated: 14 March 2026
This Refund & Returns Policy explains how refunds are handled for digital products and services purchased on Elorimi. By making a purchase, you agree to the terms outlined below.
Elorimi offers digital products and services only. These include:
No physical items are shipped.
Due to the nature of digital products, all sales are final.
Once a digital product has been generated, delivered, or accessed, it cannot be returned.
AI-generated products are created automatically based on user input. This includes fairy tales, party plans, games, and coloring pages.
You acknowledge that:
Educational courses are delivered digitally and instantly after purchase.
Once a course has been accessed or streamed, it becomes non-refundable.
Refunds are not issued for partial viewing or unused lessons.
Refunds may be considered only in the following cases:
In such cases, we may offer a refund, replacement, or account credit at our discretion.
Please review your order carefully before completing a purchase.
Refunds are not provided for:
If you experience a technical issue with your purchase, you must contact us within 14 days of the transaction date to request assistance or a refund review.
Requests submitted after this period may not be eligible for refund consideration.
To report a technical issue, please contact us and include:
We encourage customers to contact us before initiating a chargeback.
Unauthorized or fraudulent chargebacks may result in account suspension or termination.
We reserve the right to update this Refund & Returns Policy at any time.
Changes will be posted on this page with an updated revision date.
If you have questions about this policy or need assistance with a purchase, please contact us through the contact form on elorimi.com or email us at:
Email: info@elorimi.com
